General

Charitable Choice is a not-for-profit charitable organisation and a
registered section 88 charity with the Hong Kong Inland Revenue
Department (IR No. 91/11221). All donations made via the Charitable Choice website and purchases of Charity Gift Cards are tax deductible in Hong Kong.

Online transactions incur relevant credit card processing fee (currently levied by Hong Kong Visa and MasterCard at 3.2% fee of the transaction value + HK$2.35 and International Visa, MasterCard and AMEX at 3.5% of the transaction value + HK$2.35).

Charitable Choice does not charge the donor or the charities any other fees. To help us maintain the online platform, you may choose to tip Charitable Choice during the checkout process! This tip is also tax deductible.

Yes. Donations of HK$100 or more via the Charitable Choice website are entitled to a tax deduction in Hong Kong. You will receive a tax deductible receipt for your generous donation via email upon checkout.

We respect your privacy so all donations transferred to the charity partners are made in the name of Charitable Choice and no individual personal contact information will be disclosed to partner charities.

No, you do not need to create an online account to buy a Charitable Choice Gift Card or make a donation.

Creating a Charitable Choice account enables you to view your previous purchases and redemptions so you may track your impact. Additionally, once you have created an account you will not be required to enter your personal details for subsequent donations via Charitable Choice.

When purchasing a gift card or making a donation by credit card, your credit card information is held by Shopify payment gateway service, a secure payment processing facility, solely for the purpose of processing the payment. This information is not held by Charitable Choice at any time. Customers' payment details are securely transmitted for real-time transaction authorisation using Secure Socket Layer (SSL) technology.

Charity Hero

Yes! Please Contact Us to discuss how Charity Hero may fit in with your curriculum. The target age group for Charity Hero presentations is 5-11 years.

Gift Cards

Unique and the only one of its kind in Hong Kong, the Charitable Choice Gift Card allows the recipient of the Gift Card to choose one of the 60+ Charitable Choice charity partners to support via our online platform.

eGift Cards
For Charitable Choice eGift Cards sent to a recipient’s email address, delivery can be instant and there is no postage or handling charge. There are many designs to choose from. To send an eGift Card please click Ways to Give in the menu bar.

Printed Gift Cards
Charitable Choice Gift Cards are available in printed format for bulk orders. To purchase printed Gift Cards please Contact Us.

Select a charity (or charities) and a donation value. Proceed to check out then enter your Gift Card code in the “Gift Card or Discount Code” field.

If your selected donation value is greater than the value of your Gift Card, you will be prompted to pay for the balance via credit card or Paypal.

Gift Cards are available in HK$100, $200, $500 and $1000 values. For bulk orders we can customize the value and design of the cards. Charitable Choice Gift Cards make excellent corporate gifts, conference souvenirs and wedding and party favours.

eGift cards come in a variety of designs for different occasions.

For bulk orders, Gift Cards may be customised with individual artwork or corporate logos. Please Contact Us for more information.

Please contact Joanne Yu, Chief Marketing & Outreach Officer at joanne@charitablechoice.org.hk to discuss how Charitable Choice Gift Cards can form a part of your personal celebrations such as birthdays, wedding, promotions and anniversaries.

Charitable Choice also works with corporate clients on their CSR, employee engagement, and client loyalty initiatives, tailoring solutions to meet specific objectives.

Our eGift Cards and receipts are sent from cards@charitablechoice.org.hk. If you or the recipient do not receive your order, please first check spam and junk email folders, and add charitablechoice.org.hk as a trusted sender. If you require further assistance please send details to info@charitablechoice.org.hk and we will promptly address your concerns.

Charitable Choice Gift Cards are valid for 6 months from the date of purchase. Please read the next FAQ to learn more about the allocation of unused Gift Cards.

Gift Cards that are not spent within 6 months will be allocated to Charitable Choice, itself a registered charity in Hong Kong. These funds will be used to fund the operating costs of Charitable Choice – Hong Kong’s go-to charity platform.

Charity Partners

All charity partners are reviewed and approved by Charitable Choice’s Board of Directors. All the charities selected are registered in Hong Kong and actively running programmes to benefit the local community.

In line with our commitment to operate a sustainable platform and to remain the facilitator of choice for interactive charitable donations. We welcome nominations of charity beneficiaries to be included on the Charitable Choice platform but preference is given to charities recommended by frequent users of the platform. Charity partners are reviewed regularly throughout the year.

If you would like to nominate a charity beneficiary to be included on the Charitable Choice platform, please contact us with
your suggestion.

Charities are not charged a fee to be listed on the Charitable Choice website.

Our 60+ charity partners work across a wide range of social causes and provide a diverse choice for our users to support.

We welcome nominations of charity beneficiaries to be included on the Charitable Choice platform but preference is given to charities recommended by frequent users of the platform. Charity partners are reviewed regularly throughout the year.

If you would like to nominate a charity beneficiary to be included on the Charitable Choice platform, please contact us with
your suggestion.

Charitable Choice transfers accumulated donations funds to its
partner charities every 3 months (after credit card fees are deducted).